Amateurs and Experts

Published on 04.20.2010 by Ted Hattemer in Blog, PubCampOhio

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The web is swelling with user-generated content. Wikipedia entries are being updated by people not on the payroll. The biggest fans post directly on Facebook Fan Pages. People send unsolicited photos as email attachments, and video on YouTube as responses. And many staff members don’t know what to make of any of it. If this [...]

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